2025
Monday- Sunday
9am-11am & 4pm-5pm
FAQs
You're leaving us in charge of some of the nearest and dearest members of your family and we fully recognise the amount of responsibility you're entrusting us with.
Below, we have a few frequently asked questions:
Does my dog/cat need to be vaccinated?
Yes all dogs and cats need up to date vaccinations.
Cats must be vaccinated against; Infectious Feline Enteritis and Feline Respiratory Disease.
Dogs must be vaccinated against; Canine Distemper, Infectious Canine Hepatitis (Canine Adenovirus,) Bordatella Kennel Cough and Leptospirosis and Canine Parvovirus.
Current vaccination certificates must be presented for each animal on arrival and original certificates must be retained for the duration of stay.
It takes 14 clear days for the vaccine to enter a dogs system. We advise the earlier you have this vaccine the better.
Do you require me to bring my own pets food?
Yes we do. Please ensure you provide enough food for the duration of your pets stay.
Can I bring my pet's belongings?
We require all animals to come in with their own food and enough for the duration of their stay.
Please feel free to bring in any treats, toys or bedding.
The only items we ask that you don't bring is bowls (we have plenty and we don't want to break or lose yours), brushes (same reason as bowls) or beanbags (incase they split).
Their toys, bedding, ect will remain in their Kennel/Chalet while they are with us, unless they are soiled or damaged.
We do not accept any responsibility for anything that is lost, damaged or eaten!
Can you administer medication?
Our staff are trained to administer all medication as prescribed. Please let us know your pets medication requirements and please bring all of their medication into our reception when you check in.
Please make sure you bring in enough for their stay!
If we haven't answered your question on this page, please let us know (and get the answer!) by calling us on the number at the top of the page, or using the contact form on our Contact Us page.
Animal Boarding Establishment’ licence number 22/00081/AW18LI (East Suffolk Council)